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FAQ's

Frequently Asked Questions

HX can supply basic stand-alone shredders as well as systems including conveyor belts, magnets, screens and size sorters, optics, density and other sorting technologies.

We always encourage a visit to our factory headquarters. With a little planning, we can usually test some of your materials with a shredder and hopefully meet your needs and requirements. We have our own manufacturing and R&D team, we can give you professional advice.

● Application: What material needs to be processed? The more specific the better.
●Output: How much material do you need to process? How many tons per hour?
●Size: What size does it need to be after shredding?

●In order to ensure the accuracy of each part, we are equipped with a variety of professional processing equipment and we have
accumulated professional processing methods over the past years.
●Each component before assembly needs strictly control by inspecting personnel.
●Each assembly is in charged by a master who has working experience for more than 5 years
●After all the equipment are completed, we will connect all the machines and run the full production line for at least 12 hours to ensure the stable running in customers’ factory

● Pre-Sale Service
According to the customers’ special requirements,we provide the most suitable project design, process design and the purchase program. Guide customers to choose the best and economical plant, recover investment within short time.
● Sales Service
You are welcome to visit our factory to test the machine. And we will customize the equipment strictly according to your special requirements and arrange the timely delivery.
● After-Sale Service
We will provide one year warranty for our machine.According to your need,we will dispatch our engineers to your factory to guide the installation,commissioning and training your workers.

Operating costs will depend on your application. We can provide you with a solid user experience and a recommended spare parts list that will suggest the most common wear items and replacement estimates. We will provide some items and tools for the daily maintenance of the machine free of charge.